Featured Problems

  1. UConnect Frozen with Blank Screen

    Uconnect infotainment systems will often boot into a blank screen, freeze while the vehicle is in REVERSE, become unresponsive to the touch, or reboot at random times. The system has grown over the years, both in size and features, but the …

    Continue reading article "UConnect Frozen with Blank Screen" Ram console with uConnect loaded on the infotainment screen
  2. Chrysler 300 Door Panels Are Warped

    There is a door panel defect in the 2nd generation Chrysler 300. The panels warp and pull away from where they meet the window, leaving an unsightly gap that causes more problems than cosmetics. A class-action lawsuit is tired of Chrysler t…

    Continue reading article "Chrysler 300 Door Panels Are Warped" An overhead view where you can see the panel has pulled away from the window in a long curve

Key Numbers

  1. 3,613 service bulletins

    Documenting the process of troubleshooting common problems.

  2. 302 recall campaigns

    Time-sensitive, free repairs for widespread safety problems.

  3. 148 investigations

    The government looking into the extent of a problem

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The best way to find out what's wrong with a vehicle is from the people who drive them. Not only do owner complaints help us rank vehicles by reliability, but they're often used to spark class-action lawsuits and warranty extensions. Plus, they're a great way to vent.

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